home2share faced several critical challenges common in
the serviced apartment sector:
Inefficiencies in managing guest check-ins, room assignments, and communications.
Due to reliance on outdated systems that limited growth potential.
Caused by a lack of integrated property management automation tools.
These challenges created fragmented workflows, high operational costs, and slower expansion into new markets, posing risks to both guest satisfaction and business growth.
The solution was to implement "Smarthost" software, a tool designed to automate key processes like bookings, smartlock management, cleaning, and other operational tasks. This allowed home2share to optimize its operations and improve service efficiency.
Seamless integration with platforms like Airbnb and Booking.com, eliminating double bookings and manual data entry.
Digital keys for automated, secure access, removing the need for manual check-ins.
Sensors to manage apartment conditions and automate cleaning and maintenance tasks.
Centralized communication to ensure guests receive timely assistance.
194 new contracts
signed.
95,034 nights
booked.
88% average occupancy rate across active units.
292 new units
onboarded.
Into 7 new cities, including Osnabrück, Münster, and Bonn.
Smarthost empowered home2share with automated bookings, digital access, and connected room management, delivering seamless and modern guest services. The solution proved to be a game-changer in the serviced apartment industry.
MedtecConnect